The Customer Lifeguard
  • Home
  • Services
    • Consulting
    • Workshops & Master Classes
    • The Customer Care Academy
    • Speaking
  • About
  • Clients
  • Resources
  • Blog
  • Contact
Select Page

There’s no new normal – Evolution isn’t a destination

by Gerry Brown | May 13, 2021 | Uncategorized

Part 1 – The survival of the fastest The future ain’t what it used to be – Yogi Berra. I was delighted to see that one of my favourite columnist Giles Coren, writing in The Times, published The Lockdown Things That Giles Coren Finds Common, in which he...
May 2021
M T W T F S S
 12
3456789
10111213141516
17181920212223
24252627282930
31  
« Apr   Jul »

Recent Posts

  • Empathy and Chatbots: Not always unnatural bedfellows
  • Conversational AI – Is it all just Talk?
  • Network Rail – Words Fail Them!
  • The War of the (CX) Worlds
  • A Beacon of Light in a Sea of Indifference

Categories

  • Customer Effort
  • Customer Experience
  • Customer Service Education
  • Customer Service Solutions
  • Digital Transformation
  • Uncategorized
Copyright © The Customer Lifeguard 2022 | All rights reserved | Privacy Policy