by Gerry Brown | May 27, 2021 | Uncategorized
Part 2 – Acceleration at the speed of Right The times they are a’changin – Bob Dylan. In part one of this blog I shamelessly took some credit for the positive changes that some companies had achieved during the Covid-19 pandemic, by suggesting that they had borrowed a...
by Gerry Brown | May 13, 2021 | Uncategorized
Part 1 – The survival of the fastest The future ain’t what it used to be – Yogi Berra. I was delighted to see that one of my favourite columnist Giles Coren, writing in The Times, published The Lockdown Things That Giles Coren Finds Common, in which he...
by Gerry Brown | Apr 3, 2019 | Uncategorized
In the year 5555 Your arms are hanging limp at your side Your legs got nothing to do Some machine’s doing that for you In the Year 2525 – Zager and Evans It’s not just the intelligence that’s artificial It’s perhaps no coincidence that Zager and Evans, who...
by Gerry Brown | Dec 5, 2018 | Customer Service Education, Uncategorized
It feels as if we live in an increasingly nasty world where a lack of civility and courtesy, an increase in bad manners, and an avalanche of negativity, especially in business, are some of the least bad outcomes. But fortune smiled on me recently and I was at a couple...
by Gerry Brown | Oct 22, 2018 | Uncategorized
In 1977 an aspiring writer and self-confessed fan called Bill James began self-publishing an annual book titled The Bill James Baseball Abstract. It was a 68-page compilation of lesser known and loved statistics that James had observed from studying the box scores (a...
