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Forget BYOD – BYOA is coming to a contact centre near you!

by Gerry Brown | Aug 1, 2014 | Customer Service Education

As mobile technology marches on unrelentingly and many device owners appear to be surgically or unnaturally attached to their smartphones and tablets, the concept of Bring Your Own Device (BYOD) has gained significant currency.  Briefly stated, BYOD refers to the...
August 2014
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