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Empathy and Chatbots: Not always unnatural bedfellows

by Gerry Brown | Sep 25, 2025 | Uncategorized

Are Chatbots Capable of Empathy? There is a common perception that chatbots struggle to display empathy. But then, who truly excels at it? One of my guilty pleasures is reading the many consumer complaints featured in weekend newspapers—yes, the traditional printed...

Conversational AI – Is it all just Talk?

by Gerry Brown | Jul 4, 2025 | Customer Experience

Waiting for Godot, is a play written by Samuel Bennett, that premiered in English in London in 1955 and in a poll conducted by the British Royal National Theatre in 1998/99, it was voted the “most significant English-language play of the 20th century.”...
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Recent Posts

  • Empathy and Chatbots: Not always unnatural bedfellows
  • Conversational AI – Is it all just Talk?
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