by Gerry Brown | Sep 25, 2025 | Uncategorized
Are Chatbots Capable of Empathy? There is a common perception that chatbots struggle to display empathy. But then, who truly excels at it? One of my guilty pleasures is reading the many consumer complaints featured in weekend newspapers—yes, the traditional printed...
by Gerry Brown | Jul 4, 2025 | Customer Experience
Waiting for Godot, is a play written by Samuel Bennett, that premiered in English in London in 1955 and in a poll conducted by the British Royal National Theatre in 1998/99, it was voted the “most significant English-language play of the 20th century.”...