The Customer Lifeguard
  • Home
  • Services
    • Consulting
    • Workshops & Master Classes
    • The Customer Care Academy
    • Speaking
  • About
  • Clients
  • Resources
  • Blog
  • Contact
Select Page

The Customer Lifeguard

January 2021
M T W T F S S
 123
45678910
11121314151617
18192021222324
25262728293031
« Apr    

Recent Posts

  • Connecting the BOTS – Joining up to win Customers’ and Colleagues’ hearts and minds
  • Look who’s talking! Conversation not confrontation is the key to winning customer’s hearts
  • Lies, Damned Lies and the (wrong) Statistics – Measuring what Matters for Positive Customer Outcomes – The End is Insight
  • “It Don’t Mean a Thing (If It Ain’t Got That Swing )” Winning at all Costs, costs!
  • Digital Transformation & Customer Experience – Separated at Birth, Reunited by a Common Purpose

Categories

  • Customer Effort
  • Customer Experience
  • Customer Service Education
  • Customer Service Solutions
  • Digital Transformation
  • Uncategorized
Copyright © The Customer Lifeguard 2019
This site uses cookies: Find out more.